
Job description
Your career in a new light
We are looking for a bright, proactive, and detail‑oriented Operations Administrator (m/f/d) to support our sales team and ensure smooth order processing. You will work closely with 2–3 salespeople, depending on experience and workload.
Our UK office is located in the vibrant heart of Shoreditch, London.
Your job:
Process sales orders accurately in our global ERP system (D365) and ensure all documentation meets audit standards.
Prepare quotes for assigned salespeople and assist with basic product enquiries.
Liaise directly with customers, manage new enquiries, and set up customer accounts in D365.
Coordinate order dispatch, track deliveries, and provide customers with updates and PODs.
Generate purchase orders, sales orders, and invoices while ensuring accuracy and margin checks.
Manage returns and claims, including creating return documents and preparing export documentation.
Qualifications and skills:
Strong administrative skills with excellent attention to detail and accuracy.
Ability to work in a fast‑paced environment and meet tight deadlines.
Confident communicator with a professional approach to customer interaction.
Proactive, organised, and able to support salespeople with follow‑ups and deadlines.
Willingness to build strong product knowledge and learn the D365 ERP system (full training provided).
Ability to maintain structured documentation and follow internal processes, including health & safety procedures.
We are looking forward to receiving your application.
Job requirements
kristina-juric
gestaltungsspielraum
internationales-team
teamspirit
academy
or
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Scope for creativity

International team

XAL Academy

Nursery school

Sustainability

Health and fitness offerings

Subsidized canteen & Fitness center

Teamspirit & Events

Located at Murradweg & Bike Check

Incentives & Discounts

Free parking spaces

Home Office

Internship Abroad

Gym

Cafeteria

Apprenticeship with Diploma

Build a Career

Bonuses

XAL Academy
About Us
Everything begins with a passion for light. For over 35 years, we have collaborated with architects, designers, and planners to develop innovative lighting solutions at the forefront of technology that also captivate with style and aesthetics. Our goal is always the same: to push the boundaries of what is technically possible and enable visionary designs. We offer our employees plenty of creative freedom and diverse development opportunities. We are looking for bright minds who are eager to contribute their expertise, enthusiasm, and ideas to help us continue writing our success story. At the same time, we value individuals who prioritize a reliable employer, a modern work environment, and a strong sense of team spirit. The XAL Group, headquartered in Graz, employs 1,500 people across more than 30 international locations.
„Bei uns lernst du schrittweise Verantwortung zu übernehmen. Auch Lehrlinge haben bei XAL die Chance mitzugestalten und ihre Ideen einzubringen.“
Your contact person: Lena-Marie Zottler
Not the perfect job match?
Feel free to submit a speculative application and tell us about your skills and what you'd like to do.
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