ERP Support Manager (m/f/d)


About the role

  • You are the point of contact for any problems in our ERP system and try to solve them independently
  • With your organizational skills you coordinate tickets in 2nd and 3rd level support
  • Your helpful nature and your communication skills help you in correspondence with colleagues
  • When analyzing errors you can use your analytical skills
  • As you proactively keep yourself informed about news in the Microsoft world world, you support the team in the internal maintenance of the knowledge transfer

About you

  • Completed IT education 
  • 2-3 years professional experience in ERP environment, ideally in the support Area
  • ERP knowledge (e.g.: Microsoft AX, NAV, D365 FSCM-F&O or similar) is an advantage
  • Good command of English
  • Independent and proactive way of working
  • Enthusiasm for customer support with high solution and service orientation
  • Very good communication skills and team player 


We are specialised in developing and implementing customised ERP solutions. We understand the complex needs of our clients and translate them into optimal solutions to make their processes smooth and efficient. xalax with offices in Graz/Austria and Varazdin/Croatia is part of the international XAL Group, a renowned lighting manufacturer with 1500 employees, headquartered in Graz. We love challenges. What about you? If your answer is a yes, we cannot wait to meet you.

Various career opportunities, also international

Hard and soft skills training at XAL Academy

Fitness center and sports courses

International company and team

Canteen, parking and access to the bike path

Fun at team activities and events

Flexible working hours
and home office

Apply now!
XALAX GmbH | Attn. Franziska Hofer

We are looking forward to receiving your application.

The salary for this position is set at EUR 2.500,- gross per month. Dependent to your education, qualifications and professional experience the salary may exceed this sum according to market usage.

XALAX GmbH, Auer-Welsbach-Gasse 36, 8055 Graz, Austria | xalax.com

Vertriebsbüro HQ
Auer-Welsbach-Gasse 36
8055 Graz

T +43.316.3170.0
F +43.316.3170.9000

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